Terms and Conditions
Changes: Any changes (design, guest count, flavors, colors, etc.) must be made 5 days prior the event the latest. Changes could result in an increase of the total cost. Any additional charges incurred from an order change must be included in the final payment.
Cancellation & Refund: Any cancellations are to be made no later than 5 days before the event.
Release of Liability: Julied.cakedesign will make every possible effort to create and safely deliver your cake. Once delivery and set-up is complete, Julied.cake design shall not assume any responsibility for any other person’s acts with regards to your cake, or any property damage or injury that occurs as a result of our services and/or provision of your cake. Julied.cake design shall have no responsibility for the condition of the cake once delivered to you or your delivery venue. High temperatures or direct sunlight can adversely affect your cake – it is your responsibility to arrange an appropriate place for the cake.
Cake Pick-up: You can choose to pick up your cake from our atelier in Vessy, Geneva. Julied.cakedesign shall not be responsible for damage incurred once the cake leaves our atelier.
Use of Photographs: Julied.cakedesign reserves the right to photograph your cake for our own reference, display or promotional advertising without compensation to you.
Allergies: Please note as we do have nuts, flour, dairy and eggs in our facility, there may be traces of these ingredients in our products. Tell us your dietary restrictions or allergies before ordering.
Support Systems: Cakes are set up using cake support dowels – ensure to remove all cake dowels before serving the cake. Cake designs by Julied.cakedesign might include wired sugar flowers and sugar paste figurines with skewers as support systems. Support systems are to be removed from the cake before serving and eating it, Julied.cakedesign shall not be liable for failing to remove inedible support items before eating the cake or pastries.
Deliveries : Deliveries can be made between 10 am - 5 pm / Monday to Friday
If you require delivery for a specific day/time please let us know and we will do our best to accommodate you although this cannot be guaranteed depending on schedule.
These are our terms and conditions, by ordering from us you accept these terms.